Dyna

Ok 2007 Harley Davidson Dyna. My issues are with support and warranty loop holes. The Bike itself is great, handling, power, "largest engine". First problem was the purchase of heated hand grips, they didn't work, so bike was being serviced at Harley and they took a look at them and said I shorted them out, wrong. When I purchased them they weren't sealed tight, the inline fuzz wasn't installed. I discovered that when I started playing with the original ones, I argued and won, they still charged me for the labor, the fuzz is the first thing they should have checked, that would have been a cheap fix. I bought the extended warranty 6 yrs, $1200.00 Look at the way things are worded, it seems if there is a problem it is most likely your fault. Flat rear tire, several hundred dollars, no warranty, 1 year old. I posted a complaint at Harley and I received a call, they were nice, but so what I got nothing in the form of reimbursements. The way things are structured there are no resolutions. There name and past reputation has gotten them far, sadly they seem to be losing that on the after sale side. You can't send Harley an email to complain, try to call and you spend the day on hold. Them and their dealers need to understand customer satisfaction is the key to successful business. Things need to improve or go down. I live in Central Mass. Hey hopefully this complaint will alter/fix their issues.

HARLEY-DAVIDSON IS RECALLING 349 MY 2009 FXDB, FXDC, FXDF, AND FXDL MOTORCYCLES. THESE MOTORCYCLES HAVE A FUEL TANK VENT TUBE ASSEMBLY, PART NO. 27389-04A, WHICH MAY HAVE BEEN PRODUCED WITH A DEFECTIVE ULTRASONIC WELD ON THE ANTI-SLOSH VALVE.

IF THE VALVE SEPARATES AND THE BIKE IS TIPPED OVER, IT MAY LEAK FUEL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

DEALERS WILL INSPECT THE FUEL VENT TUBE ASSEMBLY AND, IF NECESSARY, REPLACE IT. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 8, 2008. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

http://www.allworldauto.com/recalls/NHTSA_08V625000_2009_HARLEY_DAVIDSON...

Please note the rotar is bolted together on these bikes and tends to back out the bolts which trashs the stator when it all falls apart. The replacement part is welded together , so the problem has been identified and fixed. Will the motor company recall all the Dyna line for 2006 to replace this part? I only hope so as the fix is not cheap. I have lost that loving feeling , and live in fear of what part will fail next. My bike has 25,000 km or 15,000 miles how long should parts last?

Hey Clayton, Came across your site and have enjoyed the responses. I currently ride a 1994 Harley FXDWG that I bought almost 5 years ago with 13,000 miles which now has about 37,000 on it and is completely stock (As I write this, it is November 2007). I've ridden her from LA to San Francisco and back (Actually about 100 miles north of SF for a total of 500 miles one way in a day). Three times from LA to St. George, Utah in one day (400 miles one way and usually in the middle of summer at 100+ degrees) Once to Yosemite from LA - and many, many shorter rides with no problems.