Update to my previous submission
- Harley-Davidson |
- Softail |
- 2005 |
- Dealer |
- Oil Leak
Just wanted to make an update to my previous remarks. Recap: '05 Heritage was using excess oil and plugs were fouling out. Brought the bike in for service. Bike was in for a week. Gulfcoast Harley replaced the valve guide seals and the 2 plugs. I'll see how it goes from here. By the way there was no charge for this being it was a defect in the seals. One other thing here, all the hex bolts and well for that fact ALL the exposed bolts on the bike have Chrome Toppers to dress the bike up more. They removed the toppers from the heads (12 in all) and in doing so either cracked them or broke them off. I questioned this and I was told that it's not part of the original bike and there for they are not responsible for them and were not going to replace them. For gods sakes, are they going to destroy every part not originally equipped on the bike to do service? Especially when this was a defect on the valve guide seals. If there were no defect then the heads would not have to be taken off !! I have about $10,000 of extras on the bike that are not originally part of the bike. I know I'm blowing off some steam here but is it me or am I missing something here?
On another note: While the bike was in for service I questioned another problem I had. Has to do with the Saddle bags. Both saddle bags are cracking vertically where the holes are for the mounts. (Keep in mind I purchased the extended service warranty). In the contract it states "Saddle Bags". No if's and's or butts. No exclusions. The answer I got was, "the bags are not covered" Said the cracks are from the bike either falling over and causing this, (the bike has NEVER BEEN DOWN) or overloading the bags, which I never do.
Well that's it for now. Thanks for letting me vent.
Comments
Post new comment